Privacy Policy

This privacy policy sets out how Ugot Online (http://www.ugotonline.co.uk) the web shop of Ugot Ltd (hereafter The Company), uses and protects any information that you give The Company when you use this website.

The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was created and is effective from 3rd March 2014.

What We Collect.
By using our website, we may collect the following Information:

Your Name, Title (Mr, Mrs, Miss etc.), and Job Title.
Your personal contact information, including residential address, postcode, telephone number(s) and email address.
Your business contact information, including business premises address, postcode, telephone number(s) and email address.
Demographic information, which may also include personal preferences and interests.
Other information relevant to customer surveys, promotions and/or offers.

What We Do with the Information We Gather.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information, which we think you, may find interesting using the email address, which you have provided.
From time to time, we may also use your information to contact you for market research purposes. 
We may contact you by email, phone, or mail. 
We may use the information to customise the website according to your interests.

Security.
Ugot Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies.
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. 

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Opting Out of Cookies.
By visiting the Ugot Online website, some cookies will have already been stored on your computer. Should you wish, you can remove these and you may also change your browser settings to prevent these cookies from being placed on your computer in future. For more information about this, we recommend you visit www.allaboutcookies.org 

Please be aware that if you choose to opt out of our cookies, this may affect your experience when using our website - for example, you may not be able to view some of the content such as embedded video content and some of the features we have included to make your visit more enjoyable.

We also ask you to please note that one of the cookies we use on our website is strictly necessary - without it, you won’t be able to use our website.

Links to Other Websites.
The Ugot Online website may contain links to enable you to easily visit other websites of interest (such as manufacturer's websites). However, once you have used these links to leave our site, you should note that we do not have any control over that other website and The Company cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. External and third party websites that we may have provided links to are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information.
You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservice@ugotonline.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you. please write to: 

Ugot Ltd
94b Winchester Road
Chandlers Ford
Hampshire
SO53 2GJ

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to our Privacy Policy.
If in the future this Privacy Policy changes in any way, we shall update this page of our website. By regularly viewing this page and reading the information herein ensures that you are always aware of what information we collect, how we use it and under what circumstances we might need to share it with other parties or organisations.